FAQS

When Will My Order Ship?

Orders are usually processed and shipped within 3–5 working days of purchase.

How Long Does Shipping Take?

Shipping times vary, as we ship worldwide from multiple fulfillment centers based on your location. The average delivery time is approximately 7 to 20 working days. Your tracking number will be updated and sent to you 3–7 days after your order has been shipped.

How Do I Cancel an Order?

We can only cancel orders within the first 12 hours after placement. After that, your order has likely already entered processing, is being prepared for shipment, or has already shipped. Once this happens, we’re unable to stop or redirect it. We sincerely apologize for any inconvenience—this reflects our commitment to getting your order to you as quickly as possible.

What Is Your Return Policy?

If there’s an issue with your order—such as a defective, incorrect, or damaged item—please contact us within 7 days of receiving your package. We’ll review your case, and if approved, we’ll send a replacement at no extra cost.

⚠️ Please do not return any items without prior approval. Our customer service team will assess your request and provide detailed instructions if a return or replacement is authorized. rareywear.com reserves the right to deny any return request that doesn’t meet our policy criteria.

What Methods of Payment Do You Accept?

We accept:

  • PayPal
  • Credit Cards (Visa, Mastercard, Discover, American Express)
  • Debit Cards